This privacy policy explains how we use the personal information we collect about you.
To comply with the General Data Protection Regulation and to prevent unauthorized access, we follow procedures regarding the collection, storage and disclosure of information that you have given us.
What information do we collect about you?
We collect the following personal information about you when you make an enquiry:
Name
Email
How we will use the information about you?
The personal information we collect about you is used to process your enquiry and provide you with a product.
We may also use your personal information to keep you informed about the status of your order or enquiry.
Your personal details will be not be shared with third parties.
Marketing
We will only contact you with information about our products and events with your express written permission.. You may opt out at anytime from such marketing messages.
Cookies
Website usage information is collected using cookies
Cookies are text files placed on your computer to collect internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.
For further information visit
https://ico.org.uk/for-the-public/online/cookies
You can set your browser not to accept cookies and the above website tells you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.
Other websites
Our website may contain links to other websites. This privacy policy only applies to our website so when you link to other websites you should read their own privacy policy before you submit any personal data to these websites.
Access to your information and correction
Under the regulations you have the right to request copies of your personal information, to seek rectification of inaccurate data, the erasure of your data, or object to or restrict the use of your data, and where our system allows, to request copies of your data in digital format.
How to contact us
Please contact us if you have any questions about our privacy policy or information we hold about you:
By email: enquiry@carpathian.online
Or write to us at 34 Martineau Lane, Hurst, Berkshire, RG10 0SF UK
How to complain
If we have been unable to resolve an issue regarding how we handle your personal data you have the right to complain to the data protection regulator. Their contact details can be found on their web site https://ico.org.uk/global/contact-us/
Changes to our privacy policy
We keep our privacy policy under regular review and we place any updates on this web page.
Terms of sale
Our prices are in Pound Sterling and subject to availability.
We endeavour to supply purchased goods within 3 days but ask that you allow up to 21 days for fulfilment.
We accept payment via a secure PayPal link. You do not need a PayPal account to use the link.
If you are dissatisfied with your purchase please get in touch and we will do our best to resolve the problem. The cost of returning goods that are faulty or supplied in error will be borne by us. Otherwise it will be your responsibility.
These terms are governed by the Laws of England & Wales. Your statutory rights are unaffected.
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